SHIPPING & DELIVERY
FREE SHIPPING OFFERS
At HABIBI NY, we try our best to offer the best shipping prices and service options to our customers. We also offer Free Shipping with a minimum purchase price that is subject to change through the year. Please check the minimum purchase price at the time of order to see if you are eligible or not.
Free Shipping offer only applies to the Continental U.S. states and excludes Alaska, Hawaii, and other U.S. territories.
International Orders are NOT eligible for free shipping.
SHIPPING ADDRESS CHANGES/UPDATES
For any orders requiring an address update/change, the request must be made within 30 minutes of placing the order.If the update request is made 30 minutes or more after the order has been placed, Habibi NY cannot guarantee the update will be made.
In case of any incorrect shipping address provided by the customer, the shipping charge will be the customer's responsibility in case of returned packages and/or undeliverable packages. If the customer received free shipping on that order, the cost of resending the package to the correct address will no longer be available and shipping cost will be invoiced.
In case of a returned package due to incorrect or undeliverable address, if the customer chooses to get a refund or cancel the order. The shipping cost HABIBI NY paid to send the package will first be deducted from the refund value.
Signature Required At Delivery
All orders over $250 are sent via UPS Ground with Signature Required. Unfortunately, as during shipping and delivery things can get lost/ misplaced, orders which are of higher value at $250+ are automatically sent with a signature confirmation required. UPS Ground attempts 3 times to deliver and get a signature. If they are unable to get a signature and complete the delivery successfully, the package will be taken to the local UPS store or access point. The customer is responsible to retrieve the package in a timely manner.
Packages that are sent back to us due to incorrect or incomplete address, non-deliverability issues due to issues with location of delivery address, or packages not picked up in time from a UPS access point will be refunded minus the shipping charges. The customer would be responsible to place order again.